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Get in Touch with Tenco.

Whether you manage an existing network, are planning a new development, or need support with billing or network information, our team can help.

We will connect you with the right person, so your enquiry is handled clearly and efficiently.
Complete the contact form or call us on the number below.

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For general enquiries, please contact us.

Phone: 0800 359 500
Email: info@tenco-ebs.co.nz

Enquiries and complaints should be directed to Tenco in the first instance by calling or emailing us. If we cannot resolve your complaint through our standard process, you can contact Utilities Disputes at 0800 223 340 or go to Utilities Disputes

Want to work for Tenco?

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Careers →

How else we can help.

Network Assessments

If you are a property owner, developer, body corporate, retirement village operator, or commercial asset manager, we can help you understand how your network is performing and where it may be improved.

Our team can review your current setup and provide practical guidance on embedded networks, customer networks, billing, compliance and long-term network management.

Request Assessment →

Existing Customer or Tenant Support

If you are an existing customer or tenant within a network managed by Tenco, your billing, account updates, tenancy changes, and forms are now managed through UtiliBill.

UtiliBill has been created to make these everyday requests easier to complete, with a dedicated team available to help with billing questions, account changes, move-in and move-out forms, and general support.

UtiliBill →

Forms and Resources

All key forms, policy documents, pricing schedules, newsletters, case studies and other useful resources are available in our resources section, so you can quickly find what you need in one place.

RESOURCES →

Our Offices

  • Nighttime cityscape viewed from a high vantage point with illuminated streets and a mountain range in the background.

    Tenco Christchurch

    164A Saint Asaph Street
    Christchurch 8011

  • Nighttime cityscape featuring illuminated buildings, with a clear sky and a gradient from orange to deep blue, and water in the distance.

    Tenco Wellington

    Level 5, 45 Johnston Street
    Wellington 6011

  • Nighttime view of a city skyline with illuminated buildings and a tall tower, reflecting on the water in the foreground, under a cloudy sky.

    Tenco Auckland

    Level 1, 152 Quay Street
    Auckland 1010